NGG Technical Writer

Apex Systems; Massachusetts; A distancia; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life

401K with company match

ESPP

HSA

EAP

Descripción de la vacante

Everforth Apex Systems seeks an experienced Technical Writer to support a high-visibility program. The role is remote with travel to Hanscom AFB, MA, about twice monthly, typically 8 AM–5 PM EST with flexibility.

You will craft policies, SOPs, and technical guides for clients, producing Time Compliance Technical Orders and Installation Plans. You will review documents, ensure accuracy and compliance, manage revisions, and create visual diagrams.

Formación

• Bachelor’s degree in English, Communications, Information Technology, Business Administration, or a related field preferred.
• Professional experience may be considered in lieu of a degree.
• 5–8 years of focused technical writing experience required.

Responsabilidades

• Write and edit policies, SOPs, and technical guides for clients.
• Develop Time Compliance Technical Orders, Technical Orders, and Installation Plans.
• Review documents for accuracy and compliance; identify improvements.
• Handle sensitive information and ensure security compliance.
• Manage multiple documents, versions, and revisions to meet deadlines.
• Create visuals such as data flow and network diagrams within documents.
• Track documentation for system authorization processes.
• Collaborate with departments to gather information and keep docs up to date.

Conocimientos

Technical writing

Documentation

MS Office

Visualization tools

Policy development

Educación

Bachelor’s degree

Herramientas

MS Office Suite

Document management systems

Data flow diagrams

Descripción del empleo

Job#: 3058368

Job Description

Technical Writer

Location: Hanscom AFB, Massachusetts (Remote w/ travel twice a month)

Role Overview

An opportunity is available for an experienced Technical Writer to support a high-visibility program. This role involves working with network, infrastructure, and technical teams to create technical orders. The position is remote but requires the ability to travel to Hanscom AFB, Massachusetts, approximately twice a month. The work schedule is generally 8 AM to 5 PM EST, with flexibility available.

Key Responsibilities

• Write and edit policies, standard operating procedures, and technical guides to provide clients with clear, concise, and accurate documentation.
• Develop Time Compliance Technical Orders, Technical Orders, Telecommunication Survey Installation Plans, and Installation Plans.
• Review existing documents, assess accuracy and compliance, and identify areas for improvement.
• Handle sensitive information, ensure its security, and maintain compliance with security regulations.
• Manage multiple documents, versions, and revisions effectively to meet deadlines.
• Maintain familiarity with document management systems and relevant tools.
• Create visualizations required within documents including data flow, network diagrams, elevation diagrams, charts, and graphs.
• Track documentation required for system authorization processes.
• Work with various departments and stakeholders to gather information and ensure that documentation is accurate and up to date.
• Ensure that all paper and digital documentation meets requirements and relevant regulations.

Required Qualifications

Education: A Bachelor’s degree in English, Communications, Information Technology, Business Administration, or a related field is preferred. Professional experience may be considered in lieu of a degree.

Experience: Candidates must possess five to eight years of focused technical writing experience.

Technical Skills: Proficiency in developing Time Compliance Technical Orders, Technical Orders, Telecommunication Survey Installation Plans, and Installation Plans is required. Strong capabilities in document management systems, Microsoft Office Suite, and visualization tools for network and data flow diagrams are necessary.

Preferred Qualifications

• Experience with specialized government database systems for authorization applications.
• Strong attention to detail and professional work ethic.
• Ability to collaborate across technical and non-technical teams.

Company Overview & Culture

Our organization is a global technology and professional services company that delivers consulting, technology, and mission services to government agencies. The team of experts focuses on creating value and delivering innovative solutions. The company operates globally, offering capabilities in digital modernization, artificial intelligence, cloud, and application development, striving to create a safer, smarter world through expertise and advanced technology.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Statement

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

ADA Accommodation

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency in Coverage

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road Suite 200 Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.