New Patient Experience Coordinator

Talentify; Buffalo (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical coverage

Job summary

Premier Health Partners, P.C. is seeking a New Patient Coordinator for its Endocrinology department in Williamsville, NY. The role serves as the first contact, coordinating appointments, managing records, and guiding patients through intake with a focus on excellent service.

The position requires 1-2 years of front desk experience, strong communication, and organizational skills. Full-time hours are Monday–Friday, with competitive pay and benefits including PTO and healthcare.

Qualifications

• Front desk operations and patient scheduling experience preferred.
• Strong customer service and problem-solving skills required.
• Excellent organizational and communication abilities essential.

Responsibilities

• Obtain and scan medical records for consultations and coordinate with providers.
• Schedule new patient consultations and ensure proper appointment setup.
• Confirm consultation appointments and prepare necessary paperwork for patients.
• Provide front office support and cover PSR duties as needed.
• Facilitate onboarding for new patients and act as primary point of contact.

Skills

Front desk operations

Patient scheduling

Customer service

Communication skills

Organizational skills

Education

High School diploma or equivalency

Job description

Premier Health Partners, P.C. is seeking a New Patient Coordinator for its Endocrinology department in Williamsville, NY. The role serves as the first contact, coordinating appointments, managing records, and guiding patients through intake with a focus on excellent service.

The position requires 1-2 years of front desk experience, strong communication, and organizational skills. Full-time hours are Monday–Friday, with competitive pay and benefits including PTO and healthcare.