New Patient Experience Coordinator

Orthodontic Experts Management LLC

Arlington Heights (IL)

On-site

USD 19,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Job summary

Orthodontic Experts is seeking a New Patient Coordinator for our Arlington Heights, IL location. You will greet new patients, welcome them to the practice, and take records (photos and x-rays) used to set treatment plans.

Travel to other clinics may be required, and you will assist in conveying payment options and insurance details to patients. Full-time role with competitive benefits; you will collaborate with the Treatment Coordinator to ensure smooth patient hand-offs and help achieve clinic

Qualifications

High School Diploma or GED required.
Ability to work independently and in a team setting.
Computer skills and comfort with basic software.
Ability to travel to other practice locations as needed.
Minimum 6 months chairside experience (orthodontic setting preferred).

Responsibilities

Greet new patients and welcome them to the practice.
Take records (pictures and x-rays) to help set treatment plans for new patients.
Take clear x-rays and photos; obtain accurate scans for retainers.
Assist in sterilizing equipment and maintain a clean work area.
Coordinate with the Treatment Coordinator for warm hand-offs.
Support meeting monthly and annual clinic goals.
Discuss payment options and provide insurance information related to orthodontics.
Travel to sister clinics when required; perform administrative tasks as needed.
Participate in marketing events and other duties as assigned.