New Patient Experience Coordinator

Orthodontic Experts Management LLC; Arlington Heights (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Job summary

Orthodontic Experts is seeking a New Patient Coordinator for our Arlington Heights, IL location. You will greet new patients, welcome them to the practice, and take records (photos and x-rays) used to set treatment plans.

Travel to other clinics may be required, and you will assist in conveying payment options and insurance details to patients. Full-time role with competitive benefits; you will collaborate with the Treatment Coordinator to ensure smooth patient hand-offs and help achieve clinic

Qualifications

• High School Diploma or GED required.
• Ability to work independently and in a team setting.
• Computer skills and comfort with basic software.
• Ability to travel to other practice locations as needed.
• Minimum 6 months chairside experience (orthodontic setting preferred).

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to help set treatment plans for new patients.
• Take clear x-rays and photos; obtain accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean work area.
• Coordinate with the Treatment Coordinator for warm hand-offs.
• Support meeting monthly and annual clinic goals.
• Discuss payment options and provide insurance information related to orthodontics.
• Travel to sister clinics when required; perform administrative tasks as needed.
• Participate in marketing events and other duties as assigned.

Skills

Independent work

Teamwork

Computer skills

Customer service

Education

High School Diploma/ GED

Job description

Orthodontic Experts is seeking a New Patient Coordinator for our Arlington Heights, IL location. You will greet new patients, welcome them to the practice, and take records (photos and x-rays) used to set treatment plans.

Travel to other clinics may be required, and you will assist in conveying payment options and insurance details to patients. Full-time role with competitive benefits; you will collaborate with the Treatment Coordinator to ensure smooth patient hand-offs and help achieve clinic