New Patient Coordinator (Waukegan)

Orthodontic Experts; Waukegan (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Medical, Dental, Vision, and Life Ins.

401(k) and matching

Tuition Assistance

Transit Reimbursement

Free orthodontic treatments

Job summary

Orthodontic Experts in Illinois is seeking a New Patient Coordinator to greet new patients, take records, and help set treatment plans. The role involves traveling to multiple clinics and supporting the Treatment Coordinator to secure patient case acceptance.

Candidates should have a High School Diploma or GED, be bilingual in Spanish, and be comfortable traveling to Mundelein and Mount Pleasant while maintaining a professional, sales-minded approach to insurance discussions and patient

Qualifications

• Bilingual Spanish required.
• High School Diploma/GED required.
• Ability to travel to Mundelein and Mount Pleasant.
• Independent and team-oriented work ability.
• Basic computer skills.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set a treatment plan for new patients.
• Take clear x-rays, photos, and accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean workspace.
• Coordinate with the Treatment Coordinator for patient case acceptance.
• Assist in meeting clinic goals and discuss insurance options with patients.
• Participate in Marketing Events and other assigned tasks.
• Travel to sister clinics as needed and perform duties there.

Skills

Bilingual Spanish

Education

High School Diploma/GED

Job description

About us

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

Job Description

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties Include But Are Not Limited To

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish
• Travel availability to Mundelein,Mount Pleasant

Working Hours/ Location

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• Full-time
• Rate of pay - $17.00 hourly

Benefits (for Our Full-time Employees)

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments

Salary Description

Pay: $17.00 per hour