New Patient Coordinator (Bucktown)

Orthodontic Experts; Chicago (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Medical, Dental, Vision, Life

401(k) and matching

Paid Time Off

Holiday Pay

Tuition Assistance Program

Job summary

Orthodontic Experts in the Chicago area is seeking a determined New Patient Coordinator to join our busy practice. You will greet patients, collect records (photos and x-rays), and help create personalized treatment plans with the team.

Strong communication and computer skills are essential, along with the ability to travel to other clinics when needed. In addition to a supportive work environment, the role offers paid training, travel pay for clinic visits, medical/dental/vision coverage, and a

Qualifications

• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Minimum 6 months Chairside experience.
• Computer skills required.
• Must be able to travel to other practice locations.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set a treatment plan.
• Take clear x-rays and photos; take accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean work area.
• Coordinate with the Treatment Coordinator for a warm hand-off to TC.
• Explain payment options and insurance coverage related to orthodontics.
• Travel to other clinics for training and coverage; perform admin tasks as needed.

Skills

Bilingual - Spanish

Computer skills

Education

High School Diploma/ GED

Job description

About us

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

Job Type

Full-time

Description

We are looking for team members who are passionate about high-quality care and align with our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties Include But Are Not Limited To

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish

Working Hours/ Location

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45am-6:00pm shifts per month
• 2235 W Cermak Rd Chicago, IL 60608
• Travel required to Avondale,Pilsen,Harwood Heights and Lakeview clinics for training and coverage
• Full time
• Rate of pay - $17.05/hour

Benefits (for Our Full-time Employees)

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments

Salary Description

Pay: $17.05 per hour