New Patient Coordinator (Waukegan)

Orthodontic Experts Management LLC; Waukegan (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) and matching

Transit Reimbursement

Free orthodontic treatments

Job summary

Orthodontic Experts is seeking a New Patient Coordinator in the Chicagoland area to greet new patients and gather records to set treatment plans. The role may involve traveling to sister clinics and coordinating with the Treatment Coordinator to ensure patient case acceptance.

Qualified candidates will have a High School Diploma, be fluent in Spanish, possess chairside experience, and be comfortable working both independently and in a team, with strong computer skills and ability to travel to

Qualifications

• High School Diploma/ GED required.
• Ability to work independently and in a team.
• Must be able to travel to Mundelein, Mount Pleasant locations.
• Minimum 6 months chairside experience.
• Bilingual in Spanish required.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and X-rays) to set a treatment plan.
• Take clear X-rays and photos; take accurate scans for retainers.
• Assist in sterilizing equipment and maintain clean work area.
• Coordinate with Treatment Coordinator to ensure patient case acceptance.
• Assist in meeting monthly and annual clinic goals.
• Explain payment options and basic insurance coverage related to orthodontics.
• Travel to sister clinics as needed and perform administrative tasks.

Skills

Bilingual - Spanish

Computer skills

Travel to other locations

Chairside experience

Education

High School Diploma/ GED

Job description

Description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

Accountability

Continuous Improvement

Inclusion

Integrity

Respect

Teamwork

Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish
• Travel availability to Mundelein,Mount Pleasant

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• Full-time
• Rate of pay - $17.00 hourly

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments