New Patient Coordinator

Orthodontic Experts Ltd; Harwood Heights (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, and Life

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Health Savings Account

Dependent Care Account

401(k) and matching

Transit Reimbursement - Commuter

Free and discounted Orthodontic Tre at

Job summary

Orthodontic Experts Ltd in the Chicagoland area is hiring a New Patient Coordinator to greet new patients and guide them through their first visits. You will collect records (photos and X-rays) and help set up treatment plans for new patients.

You will travel to Bucktown, Avondale and Skokie clinics for training and coverage, with Thursday and Friday shifts from 6:45am to 3:00pm. This is full-time, at a rate of $17/hour, with travel pay and a comprehensive benefits package.

Qualifications

• High School Diploma or GED.
• Ability to travel to other practice locations.
• Minimum 6 months Chairside experience.
• Ability to work independently and in a team setting.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and X-rays) to set a treatment plan for new patients.
• Take clear x-rays, photos, and scans for retainers.
• Maintain a clean working environment (picture & X-ray area).
• Coordinate with Treatment Coordinator to ensure patient case acceptance.

Skills

Chairside experience

Travel to clinics

Independent work

Team collaboration

Education

High School Diploma

Job description

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team. We currently have 29 offices in the greater Chicagoland area, Wisconsin, Indiana and Indianapolis. This year we are on track to open additional offices Our core Values consist of the following:

• Accountability
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location:

• Thursday & Friday 6:45am – 3:00pm
• Travel required to Bucktown, Avondale and Skokie clinics for training and coverage
• Full time
• Rate of pay - $17/hour

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments