New Patient Coordinator (Hales Corners)

Orthodontic Experts Ltd; Hales Corners (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

401(k) and matching

Transit Reimbursement

Job summary

Orthodontic Experts is seeking a New Patient Coordinator at our Hales Corners clinic. You will greet new patients, welcome them to the practice and collect records (photos and x-rays) to help set a treatment plan.

Responsibilities include taking x-rays and photos, obtaining accurate scans for retainers, assisting with sterilization, and guiding patients through insurance and payment options while coordinating with the Treatment Coordinator for a warm hand-off.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months chairside experience.
• Must be able to travel to Mount Pleasant and Menomonee Falls.
• Ability to work independently and as part of a team.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records: pictures and x-rays to help set a treatment plan.
• Take clear x-rays and photos; obtain accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean work area.
• Coordinate with Treatment Coordinator for a warm hand-off to finalize case acceptance.
• Contribute to meeting clinic monthly/annual goals.
• Explain payment options and insurance coverage related to orthodontics.

Skills

Computer skills

Travel readiness

Independent and team work

Chairside experience

Education

High School Diploma/GED

Job description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Travel availability to Mount Pleasant and Menomonee Falls

Working Hours/ Location/Travel/Pay:

• Monday - Wednesday 8:45am - 5:00pm
• Thursday & Friday 6:45am - 3:00pm
• 2 Saturdays per month
• 5778 S. 108th Street , Hales Corners, WI 53130
• Rate of pay - 17$-18$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments