New Patient Coordinator (Bucktown)

Orthodontic Experts Ltd; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) and matching

Paid Time Off

Holiday Pay

Disability Insurance

Tuition Assistance

Orthodontic Treatments (free/discount)

Job summary

Orthodontic Experts Ltd in Chicago is seeking a New Patient Coordinator to greet new patients, gather records (photos and X-rays) and help set a treatment plan. You will travel to sister clinics as needed and support the team in delivering high-quality orthodontic care.

This full-time role requires a High School Diploma, computer skills, ability to travel, and at least 6 months chairside experience, with bilingual Spanish preferred. Rate of pay starts at $17.05 per hour with benefits.

Qualifications

• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills.
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (photos and X-rays) to set a treatment plan for new patients.
• Take x-rays, photos, and scans for retainers.
• Assist in sterilizing equipment and keep a clean working environment.
• Coordinate with the Treatment Coordinator for patient case acceptance.
• Support monthly and yearly clinic goals attainment.
• Explain payment options and insurance coverage as it relates to orthodontics.
• Travel to other clinics for duties and administrative tasks as needed.
• Participate in Marketing Events and other tasks as assigned.

Skills

Chairside experience

Bilingual - Spanish

Computer skills

Travel to other locations

Education

High School Diploma / GED

Job description

Description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

Accountability

Continuous Improvement

Inclusion

Integrity

Respect

Teamwork

Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but not not not

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45am-6:00pm shifts per month
• 2235 W Cermak Rd Chicago, IL 60608
• Travel required to Avondale,Pilsen,Harwood Heights and Lakeview clinics for training and coverage
• Full time
• Rate of pay - $17.05/hour

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments