New Patient Coordinator (Hales Corners)

Orthodontic Experts Management LLC; Hales Corners (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Health Savings Account

Dependent Care Account

401(k) and matching

Pet Insurance

Tuition Assistance Program

Identity Theft Protection

Transit Reimbursement

Free orthodontic treatments

Discounted orthodontic treatments

Job summary

Orthodontic Experts is seeking a New Patient Coordinator to greet new patients, capture records (x-rays, photos), and help set up treatment plans. You will travel between Wisconsin locations, assist with sterilization, and support the Treatment Coordinator to ensure patient case acceptance and clinic goals are met.

The role requires a High School Diploma or GED, ability to travel, and at least 6 months of chairside experience. Strong computer skills and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• Ability to travel between clinic locations.
• Minimum 6 months chairside experience.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) for treatment planning.
• Take clear x-rays, photos, and scans for retainers.
• Assist in sterilizing equipment and maintain a clean area.
• Coordinate with the Treatment Coordinator to ensure case acceptance.
• Support monthly and annual clinic goals.
• Explain payment options and insurance coverage related to orthodontics.
• Travel to other clinics and perform duties as required.

Skills

Customer service

Travel readiness

Team player

Independent work

Computer skills

Education

High School Diploma/GED

Tools

X-ray equipment

Job description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a "warm hand-off" to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Travel availability to Mount Pleasant and Menomonee Falls

Working Hours/ Location/Travel/Pay:

• Monday - Wednesday 8:45am - 5:00pm
• Thursday & Friday 6:45am - 3:00pm
• 2 Saturdays per month
• 5778 S. 108th Street , Hales Corners, WI 53130
• Rate of pay - 17$-18$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments