New Patient Coordinator (Madison)

Orthodontic Experts Management LLC; Madison (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, LifeInsurance

Job summary

Orthodontic Experts is hiring a New Patient Coordinator in Madison, WI. You will greet new patients, collect records, and help set their orthodontic treatment plans while traveling to nearby clinics as needed.

The role requires a high school diploma, basic computer skills, and the ability to work independently or with a team. Travel to sister clinics and supporting administrative tasks are part of the job.

Qualifications

• High School Diploma/GED required.
• Ability to work independently and in a team setting.
• Computer skills.
• Must be able to travel to other practice locations.
• Minimum 6 months chairside experience.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (photos and x-rays) to help set a treatment plan.
• Take clear x-rays, photos, and scans for retainers.
• Assist in sterilizing equipment and keep the environment clean.
• Coordinate with Treatment Coordinator for a smooth patient hand-off.
• Contribute to meeting monthly and annual clinic goals; discuss payment options and insurance coverage.
• Travel to sister clinics and perform all role duties, including admin tasks.
• Participate in Marketing Events and other assigned duties.

Skills

Computer skills

Travel readiness

Education

High School Diploma/GED

Job description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you’re looking to grow your career with a purpose-driven, patient-centered organization.

We also offer competitive pay!

Pay Range: $17.00-$18.00 per hour plus bonuses!

Job Description:

If you are looking to begin a career in ortho this is the springboard position for you! You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• 1710 Eagan Rd, Madison, WI 53704
• Travel availability to Beloit and Menomonee Falls

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments