New Patient Coordinator (Hillside)

Orthodontic Experts; Hillside (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Training

Medical, Dental, Vision Insurance

401(k) and matching

Tuition Assistance Program

Transit Reimbursement

Job summary

Orthodontic Experts in Hillside, IL is seeking a New Patient Coordinator to welcome new patients and gather records (photos and X-rays) to set up individualized treatment plans.

Responsibilities include taking x-rays, photos, and scans for retainers; assisting with sterilization and maintaining a clean, organized office. This full-time role requires travel to sister clinics and strong computer skills.

Qualifications

• High School Diploma/ GED required.
• Ability to work independently and in a team.
• Strong computer skills and comfort with basic software.

Responsibilities

• Greet and welcome new patients to the practice.
• Take records (pictures and X-rays) to assist in setting a treatment plan.
• Take clear x-rays and photos; obtain accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean work area.
• Collaborate with Treatment Coordinator for smooth patient hand-off.
• Support in achieving monthly and annual clinic goals.
• Explain payment options and insurance basics related to orthodontics.
• Travel to sister clinics as needed for coverage.
• Participate in marketing events and perform other duties as assigned.

Skills

Independent work

Teamwork

Computer skills

Travel ability

Education

High School Diploma or GED

Job description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

Job Type

Full-time

Description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

Accountability

Continuous Improvement

Inclusion

Integrity

Respect

Teamwork

Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties Include But Are Not Limited To

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Travel to GLE, AVO, JOL

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9.30 am to 6.00 pm shifts per month
• 100 S. Mannheim Rd, SteG04 , Hillside, IL 60162
• Full time
• Rate of pay - 17$

Benefits (for Our Full-time Employees)

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments

Salary Description

Pay: $17.00 per hour