New Patient Coordinator (Munster)

Orthodontic Experts; Munster (IN); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Medical, Dental, Vision, and Life Insurance

401(k) and matching

Free and discounted Orthodontic Treatments

Job summary

Orthodontic Experts in Munster, Indiana, is seeking passionate team members for a full-time role focusing on exceptional patient care. Responsibilities include taking x-rays, welcoming patients, and assisting with administrative tasks. Ideal candidates will have a High School Diploma and at least 6 months of Chairside experience, with bilingual (Spanish) ability preferred.

The role offers a pay rate of $17/hour and a comprehensive benefits package including paid training, medical insurance, and more.

Qualifications

• Minimum 6 months of Chairside experience.
• Ability to travel & transport self to other practice locations.

Responsibilities

• Taking clear x-rays and photos.
• Assisting in sterilizing equipment.
• Maintaining a clean working environment.
• Cover topics such as payment options and insurance coverage.
• Participate in Marketing Events.

Skills

Computer skills

Bilingual - Spanish

Ability to work independently

Ability to work in a team setting

Education

High School Diploma/GED

Job description

About us

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

Job Type

Full-time

Job Description

We are looking for team members who are passionate about high-quality care and align with our Core Values: Accountability, Continuous Improvement, Inclusion, Integrity, Respect, Teamwork, Transparency. If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties Include (but are not limited to)

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining a clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events.
• Other tasks as assigned.

Requirements

• High School Diploma/ GED.
• Ability to work independently and in a team setting.
• Computer skills.
• Ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual – Spanish.

Working Hours / Location

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45am-6:00pm shifts per month
• 545 Ridge Rd, Munster, IN 46321
• Travel required to Merrillville, Portage and Homewood clinics for coverage
• Full time
• Rate of pay - $17/hour

Benefits (for Our Full-time Employees)

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments

Pay: $17.00 per hour