New Patient Coordinator

Orthodontic Experts Management LLC; Mount Prospect (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, Life

Job summary

Orthodontic Experts is seeking a New Patient Coordinator at our Orland Park, IL location. You will greet new patients, welcome them to the practice, and collect records (photos and x-rays) to help set treatment plans.

You will take x-rays, photos, and retainers scans, assist with sterilization, and keep the workspace clean. Occasional travel to sister clinics is required; this is a full-time role with a pay rate of $17 per hour.

Qualifications

• High School Diploma/ GED.
• Ability to work independently and in a team setting.
• Computer skills required.
• Must be willing to travel to other practice locations.
• Minimum 6 months chairside experience.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to inform treatment plans.
• Take clear x-rays and photos; take accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean work area.
• Coordinate with the Treatment Coordinator for a warm hand-off to TC.
• Support clinic goals and discuss insurance-related information as needed.

Skills

Chairside experience

Teamwork

Computer skills

Travel to other locations

Independent work

Education

High School Diploma/GED

Job description

Description

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand‑off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9.45 am to 6.00 pm shifts per month
• 13117 S. La Grange Rd, Orland Park, IL 60462
• Travel to Kedzie , Burbank and Pilsen/Willowbrook
• Full time
• Rate of pay - 17$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments