New Patient Coordinator (Hillside)

Orthodontic Experts Ltd; Hillside (IL); On-site; USD 28,800 - 35,200; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Transit Reimbursement

Free Orthodontic Treatments

Job summary

Orthodontic Experts Ltd in Hillside, IL is seeking a dedicated New Patient Coordinator to welcome new patients, gather records (photos, x-rays) and help set individualized treatment plans.

You will travel to sister clinics within Chicagoland, Wisconsin and Indiana as needed, assist with scheduling, explain insurance options, and support the Treatment Coordinator to ensure smooth patient hand-offs.

Qualifications

• High School Diploma or GED required.
• Ability to work independently and in a team.
• Computer skills essential.
• Willingness to travel to other practice locations.
• Minimum 6 months chairside experience.
• Travel to GLE, AVO, JOL.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set treatment plans.
• Take clear x-rays, photos, and scans for retainers.
• Assist in sterilizing equipment and maintain a clean area.
• Coordinate with the Treatment Coordinator for warm hand-offs.
• Assist in meeting clinic goals and patient payments explanations.
• Travel to sister clinics and perform duties at other locations.
• Participate in marketing events and other assigned tasks.

Skills

Computer skills

Travel willingness

Chairside experience

Education

High School Diploma/GED

Job description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

Accountability

Continuous Improvement

Inclusion

Integrity

Respect

Teamwork

Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a "warm hand-off" to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Travel to GLE, AVO, JOL

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9.30 am to 6.00 pm shifts per month
• 100 S. Mannheim Rd, SteG04 , Hillside, IL 60162
• Full time
• Rate of pay - 17$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments