New Patient Coordinator (Bucktown)

Orthodontic Experts Management LLC; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) and matching

Transit Reimbursement

Free orthodontic treatments

Job summary

Orthodontic Experts Management LLC is hiring a New Patient Coordinator to welcome and enroll new patients. You will take records, photos, x-rays, and scans to support treatment planning, while assisting in sterilization and keeping the clinical environment clean.

You will collaborate with the Treatment Coordinator to ensure a smooth patient hand-off and help outline payment options and insurance details. This full-time role requires travel to other clinic locations for training and coverage, and

Qualifications

• High School Diploma or GED required.
• New Patient Coordinators must be able to travel to other clinic locations.
• Proficient computer skills required.

Responsibilities

• Greet new patients and orient them to the practice.
• Take records (pictures and x-rays) to help set treatment plans.
• Take clear x-rays, photos and scans for retainers.
• Assist in sterilizing equipment and maintain clean environment.
• Coordinate a warm hand-off to the Treatment Coordinator.
• Support in meeting monthly and annual clinic goals.
• Explain payment options and provide general insurance information.
• Travel to sister clinics for training and coverage.

Skills

Bilingual Spanish

New Patient Coordination

Computer skills

Travel to multiple clinics

Education

High School Diploma or GED

Job description

Description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.
• Bilingual - Spanish

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45am-6:00pm shifts per month
• 2235 W Cermak Rd Chicago, IL 60608
• Travel required to Avondale,Pilsen,Harwood Heights and Lakeview clinics for training and coverage
• Full time
• Rate of pay - $17.05/hour

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments