New Patient Concierge – Oncology Scheduling & Coordination

American Oncology Network; Houston (TX); On-site; USD 23,000 - 33,000; Full time

Job summary

American Oncology Network is seeking an administrative professional to assign new patients and hospital consultations to designated physicians. The role requires familiarity with policies and regulatory requirements while handling a range of duties in a multi-site oncology office.

The position emphasizes strong communication, organizational skills, and the ability to multitask in a fast-paced environment, ensuring confidential and accurate data handling across the office network.

Qualifications

• Ability to communicate effectively with physicians.
• Ability to multi-task in a fast-paced environment.
• Knowledge of varied computer software: word processing, spreadsheets, databases, and presentations.
• Strong interpersonal skills for confidential situations.
• Analytical ability to summarize data for reports and prioritize work.
• Knowledge of secretarial and office administrative procedures.

Responsibilities

• Assigns new patients and hospital consultations to designated physicians.
• Demonstrates working knowledge of role regulations and organizational policies.
• Performs other duties and projects as assigned.
• Ensures duties comply with regulatory requirements and procedures.

Skills

Communication

Multi-tasking

Computer literacy

Interpersonal skills

Analytical thinking

Office procedures

Education

High School diploma or GED

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

American Oncology Network is seeking an administrative professional to assign new patients and hospital consultations to designated physicians. The role requires familiarity with policies and regulatory requirements while handling a range of duties in a multi-site oncology office.

The position emphasizes strong communication, organizational skills, and the ability to multitask in a fast-paced environment, ensuring confidential and accurate data handling across the office network.