New Patient Concierge: Oncology Scheduling & Access

US Oncology Inc.; Round Rock (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The US Oncology Network in Round Rock, TX is seeking a New Patient Coordinator to join the Medical Oncology Department within Central Region. This full-time role handles patient intake, insurance verification, scheduling, and records maintenance to ensure smooth patient flow.

You will be the first point of contact for patients, supporting clinicians and front-office staff while upholding HIPAA guidelines and compliant practices.

Qualifications

• Oncology or healthcare revenue cycle knowledge is preferred.
• Proficiency with medical terminology and insurance verification.
• Two years of healthcare patient access or revenue cycle experience preferred.

Responsibilities

• Oversee new patient referral flow and schedule exams/procedures.
• Perform patient onboarding, registration, and insurance verification.
• Maintain patient records and ensure HIPAA compliance.
• Serve as first point of contact for patients and coordinating staff.

Skills

Customer service

Microsoft Office

Medical terminology

HIPAA compliance

Education

High School diploma

Tools

PMS systems

EHR platforms

Job description

The US Oncology Network in Round Rock, TX is seeking a New Patient Coordinator to join the Medical Oncology Department within Central Region. This full-time role handles patient intake, insurance verification, scheduling, and records maintenance to ensure smooth patient flow.

You will be the first point of contact for patients, supporting clinicians and front-office staff while upholding HIPAA guidelines and compliant practices.