New Patient Concierge & Onboarding Specialist

Sleppy Chiropractic; Indiana (PA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Paid Time Off (PTO)

3 emergency sick days annually

6 paid holidays

Free chiropractic care

Job summary

Sleppy Chiropractic Family Wellness Center in Indiana, PA is seeking a friendly, organized New Patient Coordinator to be the first point of contact for prospective patients.

You will answer calls, respond to inquiries, schedule appointments, guide new patients through onboarding, follow up on leads, and help create a welcoming experience from the very first interaction. Training is available for the right candidate.

Qualifications

• Excellent communication and customer service skills.
• Enjoys talking with and helping people.
• Organized, dependable and detail-oriented.
• Thrives in a fast-paced environment and can multitask.
• Willing to learn new systems and adapt quickly.
• Positive, team-focused attitude.

Responsibilities

• Answer calls and respond to inquiries.
• Schedule appointments and guide onboarding for new patients.
• Follow up with leads to convert inquiries into visits.
• Create a welcoming and positive experience from first contact.
• Support the front desk with a high level of organization.

Skills

People interaction

Communication

Customer service

Organized

Detail-oriented

Team-focused

Job description

Sleppy Chiropractic Family Wellness Center in Indiana, PA is seeking a friendly, organized New Patient Coordinator to be the first point of contact for prospective patients.

You will answer calls, respond to inquiries, schedule appointments, guide new patients through onboarding, follow up on leads, and help create a welcoming experience from the very first interaction. Training is available for the right candidate.