Patient Coordinator Receptionist

The Healthy Family Chiropractic & Massage; Palm Bay (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

The Healthy Family Chiropractic & Massage is seeking a Patient Coordinator who brings high energy and a passion for helping people. You will be one of the main faces of the office, ensuring a warm, five-star patient experience from check-in to check-out.

Ideal candidates are outgoing, organized, and able to multitask in a fast-paced clinic environment. Prior customer service or healthcare office experience is preferred; training and development are available as you grow with the team.

Qualifications

• Strong multitasking and organizational skills.
• Excellent communication skills.
• Customer service experience preferred.
• Chiropractic, medical office, hospitality, sales, or high-level customer service experience is a plus.

Responsibilities

• Greeting patients warmly by name and creating a welcoming environment.
• Scheduling and managing patient appointments efficiently.
• Answering phones with professionalism, warmth, and confidence.
• Assisting patients with paperwork and office processes.
• Verifying and understanding insurance information.
• Checking patients in and out while collecting payments.
• Helping maintain smooth patient flow throughout the office.
• Communicating closely with doctors and team members to maximize patient care.
• Anticipating patient needs and helping create a five-star experience.
• Staying organized and efficient in a busy, fast-moving environment.

Job description

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Patient Coordinator – High Energy & People-Focused

At The Healthy Family Chiropractic & Massage, we are more than just a chiropractic office — we are a fast-growing wellness clinic focused on creating an incredible experience for every patient who walks through our doors.

We are looking for someone who genuinely LOVES people.

The ideal person for this role is naturally outgoing, upbeat, compassionate, organized, and thrives in a fast-paced environment. This is not a “sit quietly behind a desk” position. We are looking for someone who brings positive energy into the office every day, makes patients feel known and cared for, and can confidently keep up with a busy schedule while multitasking with excellence.

Ideal traits

• remembers people’s names
• enjoys conversation and connecting with others
• notices when someone needs help before they ask
• works with urgency and attention to detail
• stays positive under pressure
• enjoys being part of a close-knit team

What You’ll Do

As a Patient Coordinator, you will be one of the main faces of our office and play a huge role in the patient experience.

Responsibilities include

• Greeting patients warmly by name and creating a welcoming environment
• Scheduling and managing patient appointments efficiently
• Answering phones with professionalism, warmth, and confidence
• Assisting patients with paperwork and office processes
• Verifying and understanding insurance information
• Checking patients in and out while collecting payments
• Helping maintain smooth patient flow throughout the office
• Communicating closely with doctors and team members to maximize patient care
• Anticipating patient needs and helping create a five-star experience
• Staying organized and efficient in a busy, fast-moving environment

What We’re Looking For

• A naturally friendly, extroverted, and positive personality
• Someone who truly enjoys helping and interacting with people
• Strong multitasking and organizational skills
• Ability to stay calm, professional, and upbeat during busy times
• Excellent communication skills
• Team-oriented mindset with a willingness to jump in and help wherever needed
• Strong work ethic and reliability
• Comfortable learning computer systems and office software
• Customer service experience preferred
• Chiropractic, medical office, hospitality, sales, or high-level customer service experience is a plus

Important Notes

This position is ideal for someone who enjoys being on their feet, staying busy, and interacting with people throughout the day.

We are looking for someone who is dependable, coachable, professional, and excited to grow with our team long-term.