New Orleans Concierge & Tour Sales Pro

The New Orleans Tribune; New Orleans (LA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Open to applicants with a criminal record

Job summary

A concierge service provider in New Orleans is seeking motivated individuals to excel as Concierges. In this role, you will provide exceptional customer service by assisting guests with reservations, tours, and personal requests, ensuring a memorable experience. Candidates should possess strong communication skills and a passion for hospitality. Both full-time and part-time positions are available, with compensation starting at $15 per hour, plus commission. This position requires flexibility and the ability to work in person.

Qualifications

• Proven experience as a concierge or relevant customer service role.
• Ability to resolve issues effectively and efficiently.
• Excellent patience and interpersonal skills.

Responsibilities

• Provide personalized services and ensure guest satisfaction.
• Maintain cleanliness and organization of concierge area.
• Project an approachable and professional image.
• Work in a fast-paced, team-oriented environment.

Skills

Proficiency in English

Excellent communication skills

Polite and confident

Multitasking and time-management

Customer-focused orientation

Education

High school diploma

Degree in hotel management or relevant field

Job description

A concierge service provider in New Orleans is seeking motivated individuals to excel as Concierges. In this role, you will provide exceptional customer service by assisting guests with reservations, tours, and personal requests, ensuring a memorable experience. Candidates should possess strong communication skills and a passion for hospitality. Both full-time and part-time positions are available, with compensation starting at $15 per hour, plus commission. This position requires flexibility and the ability to work in person.