New England Account Manager — Field Relationship Pro

Injured Workers Pharmacy, LLC; Fitchburg (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits package

Tuition reimbursement

Career growth opportunities

Job summary

Injured Workers Pharmacy, LLC in the New England territory is seeking an Account Manager to support an established client base. The role involves building and maintaining relationships, ensuring customer satisfaction, and collaborating with multiple departments to navigate client needs.

If you love being on the road, working with people, and bringing energy into every room you walk into, this role is for you.

Qualifications

• Associate degree required; bachelor’s degree preferred.
• 2+ years of experience as an account manager or associate sales representative.
• Proven capability to build and maintain relationships with customers.
• Willingness to travel 60% in MA/CT/NH.
• Home base between Metro-West Boston and Central Massachusetts.

Responsibilities

• Collaborate with cross-functional teams to build and maintain strong relationships with referrals sources in New Hampshire.
• Provide proactive consultative support, ensuring high retention and supporting potential revenue growth within our existing client base.
• Maintain contact with decision makers and office staff, focusing on the strategic nature of the relationship.
• Work cross-functionally with multiple departments at the home office to ensure a high level of customer service.
• Multitask, troubleshoot, and respond quickly to client needs.
• Manage reporting and KPIs for regions, clients, and the role.

Skills

Account management

Relationship building

MS Office

Travel 60%

Communication

Education

Associate degree

Bachelor’s degree preferred

Tools

Salesforce

Job description

Injured Workers Pharmacy, LLC in the New England territory is seeking an Account Manager to support an established client base. The role involves building and maintaining relationships, ensuring customer satisfaction, and collaborating with multiple departments to navigate client needs.

If you love being on the road, working with people, and bringing energy into every room you walk into, this role is for you.