New England Account Manager: Client Growth & Relationships

Injured Workers Pharmacy, LLC; Andover (MA); Hybrid; USD 65,000 - 70,000; Full time

Job summary

Injured Workers Pharmacy is seeking an Account Manager for our New England Territory. The role focuses on building and maintaining strong client relationships, driving satisfaction, and cross-functional collaboration with our home-office teams.

The ideal candidate will have 2+ years of account management experience, be comfortable traveling 60% across MA, CT, and NH, and thrive in a fast-paced environment while delivering proactive, consultative service to our customers.

Qualifications

• 2+ years of experience as an account manager or associate sales representative.
• Proven capability to build and maintain relationships with customers.
• Demonstrated self-confidence and a willingness to learn.
• Ability to travel 60% in and around MA, CT and NH.
• Home base must be between Metro-West Boston to Central Massachusetts. Ideally between Framingham to Worcester.

Responsibilities

• Collaborate with the Territory Manager to build and maintain strong relationships with referrals sources in New Hampshire.
• Provide proactive and consultative support, ensuring high retention and supporting potential revenue growth within our existing client base.
• Maintain contact with decision makers and office staff, focusing on the strategic nature of the relationship.
• Work cross-functionally with multiple departments at the home office to ensure a high level of customer service.
• Multitask, troubleshoot, and respond quickly to client needs.
• Manage reporting and KPI’s for regions, clients, and the role.

Job description

Injured Workers Pharmacy is seeking an Account Manager for our New England Territory. The role focuses on building and maintaining strong client relationships, driving satisfaction, and cross-functional collaboration with our home-office teams.

The ideal candidate will have 2+ years of account management experience, be comfortable traveling 60% across MA, CT, and NH, and thrive in a fast-paced environment while delivering proactive, consultative service to our customers.