New Customer Center Representative

PREMIER Bankcard, LLC; Dakota Dunes (SD); On-site; USD 23,763 - 26,381; Full time

Benefits offered by this job

FREE dental and vision coverage

Generous time off plans

401(k) – dollar-for-dollar match

Employee Wellness Program

Job summary

PREMIER Bankcard, LLC is seeking dedicated individuals for full-time roles in Dakota Dunes, SD. This position involves receiving inbound application calls, advising applicants, and utilizing effective sales skills. A strong emphasis is placed on delivering outstanding customer experiences.

Candidates benefit from extensive training, competitive pay between $17.25 and $19.15 per hour, and numerous incentives. The company offers a comprehensive benefits package with medical, dental, vision coverage, and a 401(k) plan.

Qualifications

• Ability to receive inbound application calls and gather applicant information.
• Skills in advising and educating applicants on their applications.
• Experience in delivering high-quality customer service.

Responsibilities

• Receive inbound application calls from potential new customers.
• Utilize effective sales/negotiating skills to acquire applications.
• Advise applicants on their specific application information.

Skills

Sales and negotiation skills

Effective communication

Bilingual skills

Job description

Job Description

Location: Dakota Dunes, SD

Shift: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM

Job Status: Full-Time

Pay: $17.25-19.15/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Work Site: This job is offered on-site and remote.

Remote employees must live within 50 miles of a PREMIER location or plan on relocating.

Shift Options:

• Full-time: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• Part-time: Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• No Sundays!

About the Role

• Receive inbound application calls from potential new customers.
• Utilize effective sales/negotiating skills to acquire applications and up-front fees.
• Gather information and enter data from applicants through inbound and outbound calls.
• Advise and educate applicants on information regarding their specific application.
• Deliver the best possible experience with every contact.

Training

• Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for continuous improvement!

Pay

• Top 60% of associates are eligible for incentives.
• Career path from Associate I to Associate IV – each step earning an increase in pay.
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Bilingual skills will be compensated in the form of a 10% differential.

Competitive Benefits Package

• Full medical benefits for 20+ hours/week
• FREE dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Employee Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaway