Neurosurgery Patient Access & Operations Coordinator

Memorial Hermann Health System; Spring (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Memorial Hermann Health System is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations. The role includes mentoring staff, ensuring accurate registration and data integrity, handling escalated issues, scheduling, and education.

The position follows a Monday–Friday, 8a–5p schedule with responsibilities spanning process improvement, error rate tracking, and cross-functional communication to support safe and efficient patient care.

Qualifications

• High School Diploma or GED required.
• 3 years in a hospital or medical business office preferred.
• Ability to multi-task and manage competing priorities.
• Supervisory or leadership experience preferred.

Responsibilities

• Completes quality review and monitors for process improvement opportunities.
• Calculates error percentages and tracks reporting to management.
• Participates in educational endeavors of the department.
• Maintains knowledge base by attending updates and training sessions.
• Gathers information and analyzes operations reports for billing accuracy.
• Manages staff schedules to ensure optimal coverage.
• Interfaces with all staff levels to resolve issues.
• Ensures data integrity across assigned reports.

Skills

Hospital experience

Multi-tasking

Typing skills

Leadership experience

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations. The role includes mentoring staff, ensuring accurate registration and data integrity, handling escalated issues, scheduling, and education.

The position follows a Monday–Friday, 8a–5p schedule with responsibilities spanning process improvement, error rate tracking, and cross-functional communication to support safe and efficient patient care.