Patient Access & Quality Improvement Coordinator

Memorial Hermann; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Memorial Hermann is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations, mentoring staff, and ensuring accurate registration and data integrity.

The role focuses on monitoring reports, resolving escalated issues, scheduling staff, and staff training to maintain high-quality patient access and billing processes within hospital operations.

Qualifications

• High School Diploma or GED required.
• 3 years hospital/medical business office experience preferred.
• Ability to multi-task.
• Proficient typing and keyboarding.
• Supervisory/leadership experience preferred.

Responsibilities

• Completes quality review and monitors for process improvement opportunities.
• Calculates error percentage for key elements; reports to management.
• Participates in educational endeavors of department.
• Maintains knowledge base by attending update meetings and training.
• Gathers information and analyzes operations reports; corrects errors to ensure accurate billing and staffing.
• Interacts with all staff levels to resolve issues.
• Monitors assigned reports for data integrity.
• Researches and corrects accounts as required.
• Protects financial integrity by ensuring accuracy of functions.
• Participates in department staff meetings and education.
• Monitors, reviews, resolves patient account issues on reports.

Skills

Multi-tasking

Typing/Keyboarding

Supervisory/leadership experience

Experience in hospital/medical office

Communication skills

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations, mentoring staff, and ensuring accurate registration and data integrity.

The role focuses on monitoring reports, resolving escalated issues, scheduling staff, and staff training to maintain high-quality patient access and billing processes within hospital operations.