Neurosurgery Clinic – Patient Service & Scheduling

Duke Careers; Morrisville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Duke Health’s Neurosurgery of Morrisville location seeks a Patient Service Associate to support clinic prep, patient check-in/out, charge posting and appointment scheduling. Responsibilities include handling patient records, coordinating referrals, and maintaining accurate demographic data.

The role emphasizes customer service, accurate cash handling, and timely communication with physicians and staff in a fast-paced outpatient setting. Day shifts,Monday–Friday, on-site.

Qualifications

• High school education or equivalent required.
• At least 1 year of experience in direct patient service.
• Ability to coordinate multiple tasks or activities.

Responsibilities

• Prepare for clinic visits and review next day patients.
• Check-in/out patients and collect co-payments.
• Post charges and manage patient charts and records.
• Schedule tests and procedures and coordinate labs.

Skills

Customer service

Multi-tasking

Communication

Education

High school education

Job description

Duke Health’s Neurosurgery of Morrisville location seeks a Patient Service Associate to support clinic prep, patient check-in/out, charge posting and appointment scheduling. Responsibilities include handling patient records, coordinating referrals, and maintaining accurate demographic data.

The role emphasizes customer service, accurate cash handling, and timely communication with physicians and staff in a fast-paced outpatient setting. Day shifts,Monday–Friday, on-site.