Neuroscience Clinical Care Coordinator (Day Shift)

Johns Hopkins Hospital; Washington, Baltimore (District of Columbia, MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Full medical, dental, and vision plans

Paid time off (PTO)

Tuition reimbursement for you and your

Tuition reimbursement for you and your

Job summary

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for the Neuroscience unit. The role supports patients, families and staff on a fast-paced unit, delivering courteous service and coordinating information and systems.

Responsibilities include acting as a primary contact, assisting nursing and administrative staff, and learning multiple clinical and administrative software tools to ensure smooth daily operations.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Substantial interpersonal skills are needed to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred.
• Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.

Responsibilities

• Serve as the central point of contact on the care unit for patients, families, visitors and health care team.
• Provide professional, friendly and efficient daily duties to meet unit needs.

Skills

Interpersonal skills

Microsoft Word

Presentation software

Spreadsheet software

Education

High School Diploma or equivalent

Tools

Microsoft Word

Job description

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for the Neuroscience unit. The role supports patients, families and staff on a fast-paced unit, delivering courteous service and coordinating information and systems.

Responsibilities include acting as a primary contact, assisting nursing and administrative staff, and learning multiple clinical and administrative software tools to ensure smooth daily operations.