Neurology Practice Assistant II: Patient Concierge

Beth Israel Lahey Health; Plymouth (MN); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant to support front desk operations in our Plymouth, MN practice. You will greet patients, verify demographics, schedule appointments and collect payments, acting as a courteous hub for information and referrals.

This role requires 1–3 years of related experience, a High School diploma or GED, and basic computer skills (Outlook, Word, Excel). You will collaborate with clinicians and staff to ensure a smooth, patient-centered experience.

Qualifications

• High School diploma or GED required.
• 1–3 years related work experience required.
• Experience with computer systems, including web based applications and Microsoft Office.
• Certificate 1 Medical Admin Assistant Cert preferred.

Responsibilities

• Greets patients and visitors with courtesy, providing information and guidance.
• Check in, registration, scheduling, verification of demographics and co-pay collection.
• Enter referrals and manage appointment flow; liaise with staff for smooth operations.
• Assist with billing tasks and patient education materials as needed.
• Support practice operations and respond to information requests from staff.

Skills

Customer service

Written communications

Oral communications

Teamwork

Basic computer skills

Outlook

Word

Excel

PowerPoint

Access

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant to support front desk operations in our Plymouth, MN practice. You will greet patients, verify demographics, schedule appointments and collect payments, acting as a courteous hub for information and referrals.

This role requires 1–3 years of related experience, a High School diploma or GED, and basic computer skills (Outlook, Word, Excel). You will collaborate with clinicians and staff to ensure a smooth, patient-centered experience.