Front Desk & Patient Services Specialist

Beth Israel Lahey Health, Inc.; Plymouth, Northern (MA, KY); Ibrido; USD 28.000 - 37.000; Tempo pieno

Descrizione del lavoro

Beth Israel Lahey Health Plymouth Family Medicine is seeking a Practice Assistant to welcome patients and support enrollment, data verification and appointment management. You will serve as a central communication link, handling check-in, registrations, referrals, and co-pays to ensure efficient, patient-centered care.

You will assist with maintaining a calm reception environment, coordinate referrals, and facilitate translation services in Spanish when needed, contributing to smooth operations

Competenze

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant Cert1-3 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications.

Mansioni

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check in, registration, scheduling, and verification of demographic information according to policies and procedures.
• Schedules, reschedules and cancels appointments to accommodate patient and provider needs.
• Obtains and enters referrals and collect co-pays.
• Maintains clean and welcoming reception area and ensures smooth patient flow.
• Provides translation services in Spanish for Spanish speaking patients and employees when needed.

Conoscenze

Written communications

Oral communications

Knowledge

Team work

Customer service

Formazione

High School diploma or GED

Medical Admin Assistant Cert

Descrizione del lavoro

Beth Israel Lahey Health Plymouth Family Medicine is seeking a Practice Assistant to welcome patients and support enrollment, data verification and appointment management. You will serve as a central communication link, handling check-in, registrations, referrals, and co-pays to ensure efficient, patient-centered care.

You will assist with maintaining a calm reception environment, coordinate referrals, and facilitate translation services in Spanish when needed, contributing to smooth operations