Neurology Patient Access Specialist — Full-Time

PeaceHealth; Springfield (OR); In loco; USD 32.000 - 43.000; Tempo pieno

Descrizione del lavoro

PeaceHealth in Oregon is seeking a Patient Access Representative - Neurology for a Full Time, 1.00 FTE, Day position. You will pre-register patients, verify insurance, obtain pre-authorizations, and coordinate with scheduling and pre-certification to ensure smooth arrivals.

The role requires prior medical office or customer service experience, familiarity with Microsoft Office, and strong communication skills.

Competenze

• High School Diploma preferred or equivalent.
• Minimum of 1 year in medical office or related customer service.
• Experience with Word, Excel and Outlook preferred.

Mansioni

• Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
• Acts as a clinical liaison with physician practices interacting with pre-visit services.
• Pre-registers/registers patients with accurate patient demographic, financial data.
• Collects patient balances, co-payments, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.

Conoscenze

Medical Terminology

CPT/ICD-10 coding

Insurance knowledge

Conflict management

Time management

Customer service

Formazione

High School Diploma Preferred

Strumenti

Microsoft Office (Word, Excel, Outlook)

Descrizione del lavoro

PeaceHealth in Oregon is seeking a Patient Access Representative - Neurology for a Full Time, 1.00 FTE, Day position. You will pre-register patients, verify insurance, obtain pre-authorizations, and coordinate with scheduling and pre-certification to ensure smooth arrivals.

The role requires prior medical office or customer service experience, familiarity with Microsoft Office, and strong communication skills.