Pediatric Clinic Access Specialist

PeaceHealth; Springfield (OR); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

403b retirement plan

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness programs

Job summary

PeaceHealth seeks a Patient Access Representative- Pediatric Clinic Admin for a Full Time, 1.00 FTE, Day position in Springfield, Oregon. The role coordinates scheduling, insurance verification, and pre-certification, acting as a liaison with physician practices for pre-visit services.

Key responsibilities include patient pre-registration, collecting balances, verifying coverage with required prior authorizations, responding to inquiries, and supporting departmental coverage as needed.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year medical office or related customer service experience.
• Preferred: Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Pre-registers/registers patients with demographic and financial data.
• Collects patient balances, co-payments, co-insurance, or other payment types.
• Verifies coverage and obtains prior authorizations/referrals as appropriate.
• Responds to customer inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules and reminders.

Skills

Customer service

Time management

Communication

Conflict resolution

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PeaceHealth seeks a Patient Access Representative- Pediatric Clinic Admin for a Full Time, 1.00 FTE, Day position in Springfield, Oregon. The role coordinates scheduling, insurance verification, and pre-certification, acting as a liaison with physician practices for pre-visit services.

Key responsibilities include patient pre-registration, collecting balances, verifying coverage with required prior authorizations, responding to inquiries, and supporting departmental coverage as needed.