Neurology Intake & Scheduling Lead

NYU Langone Health; New York (NY); On-site; USD 56,000 - 68,000; Full time

Job summary

NYU Langone Health's Faculty Group Practice seeks a Secretary II-Intake/Scheduler for Manhattan Neurology. You will perform front-end administrative tasks, greet patients, schedule appointments, verify insurance, collect co-pays, and support onboarding of new front desk staff.

This role emphasizes providing a positive patient experience, updating Epic records, promoting MyChart and Check Mate kiosk use, and upholding HIPAA/privacy standards.

Qualifications

• To qualify you must have a High School diploma.
• Three years of relevant secretarial/clerical experience.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greets patients professionally in person and on the phone.
• Schedules routine appointments and follow ups.
• Verifies insurance information and collects co-payments.
• Enters and retrieves patient data in Epic.
• Promotes patient access and a positive experience.

Skills

Front desk operations

Scheduling

Patient intake

Training onboarding

HIPAA compliance

Education

High School diploma

Tools

Epic

MyChart

Check Mate kiosks

Phone system

Job description

NYU Langone Health's Faculty Group Practice seeks a Secretary II-Intake/Scheduler for Manhattan Neurology. You will perform front-end administrative tasks, greet patients, schedule appointments, verify insurance, collect co-pays, and support onboarding of new front desk staff.

This role emphasizes providing a positive patient experience, updating Epic records, promoting MyChart and Check Mate kiosk use, and upholding HIPAA/privacy standards.