Neurology Front Desk and Patient Experience Specialist

Hackensack Meridian Health Inc.; Paramus (NJ); On-site; USD 37,000 - 48,000; Full time

Job summary

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support ambulatory care operations at the front desk, check-in, scheduling, and check-out. The role emphasizes delivering excellent patient experience and efficient administrative support.

Qualifications include a high school diploma or GED, 1+ year of customer service, and proficiency with Microsoft Office and Google Suite; EMR/EHR experience is preferred.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years experience in public/customer service.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Ability to manage competing priorities and time efficiently.
• Must be able to travel to various locations; reliable transportation.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Perform a variety of front desk functions in the ambulatory setting.
• Handle check-in, scheduling, registration and check-out processes.
• Provide optimal support to the team and ensure great patient care and experience.
• Assist with post-visit patient needs and concerns.

Skills

Customer service

Multitasking

Communication

Time management

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Office

Google Suite

EMR/EHR experience

Job description

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support ambulatory care operations at the front desk, check-in, scheduling, and check-out. The role emphasizes delivering excellent patient experience and efficient administrative support.

Qualifications include a high school diploma or GED, 1+ year of customer service, and proficiency with Microsoft Office and Google Suite; EMR/EHR experience is preferred.