Neurology Clinic Front Desk Coordinator

Esperanza Neurological Group Inc; Oak Park (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Hope Neurological Medical Services and its affiliates are seeking a friendly, detail-oriented Front Desk Receptionist to be the first point of contact for patients, visitors, and callers. You will manage the front office, coordinate patient flow, and support the clinical team with efficient administrative tasks.

The ideal candidate has strong interpersonal and customer service skills, proficiency with MS Office and EHR platforms, and the ability to work on-site in Oak Park, IL.

Qualifications

• High school diploma or equivalent required.
• 1–2 years front desk/medical receptionist experience required.
• Experience in medical/neurological settings preferred.
• Familiarity with insurance verification and EHR systems required.

Responsibilities

• Greet and check in patients, visitors, and guests professionally.
• Verify demographics, insurance, and referrals at each visit.
• Collect co-pays and process payments accurately at point of service.
• Schedule appointments and coordinate patient flow with clinical staff.
• Maintain a clean, organized front office and waiting area.
• Handle multi-line phone system and direct calls to appropriate team.
• Enter patient data into EHR and support billing with front-end tasks.

Skills

Interpersonal skills

Customer service

Organizational skills

Microsoft Office

EHR systems

Verbal communication

Bilingual

Education

High school diploma

Associate degree

Medical office certification

Tools

MS Office Suite

Electronic Health Record (EHR)

Job description

Hope Neurological Medical Services and its affiliates are seeking a friendly, detail-oriented Front Desk Receptionist to be the first point of contact for patients, visitors, and callers. You will manage the front office, coordinate patient flow, and support the clinical team with efficient administrative tasks.

The ideal candidate has strong interpersonal and customer service skills, proficiency with MS Office and EHR platforms, and the ability to work on-site in Oak Park, IL.