Neuro Clinic Front Desk Coordinator

Esperanza Neurological Group Inc; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Hope Neurological Medical Services and its affiliates is seeking a Front Desk Receptionist to manage the front office, greet patients, and coordinate scheduling in a fast-paced clinic. You will verify insurance, collect copays, and support clinical staff to ensure a smooth patient flow.

The ideal candidate has 1–2 years of front desk experience, strong interpersonal skills, and proficiency with Microsoft Office and EHR systems.

Qualifications

• High school diploma or equivalent required; associate degree or medical office certification preferred.
• Minimum 1–2 years front desk/medical receptionist experience required.
• Experience in medical/neurological settings preferred; familiarity with insurance verification and co-pay collection.

Responsibilities

• Greet and check in patients, visitors, and guests in a professional manner.
• Verify demographics, insurance, and referrals; collect co-pays and process payments.
• Schedule appointments, remind patients, and coordinate changes with staff.
• Maintain front office organization and handle administrative duties in HIPAA-compliant manner.
• Support billing with front-end charge capture and insurance verification.

Skills

Interpersonal skills

Customer service

Organizational skills

Microsoft Office

EHR systems

Bilingual

Education

High school diploma or equivalent

Medical office certification preferred

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

Hope Neurological Medical Services and its affiliates is seeking a Front Desk Receptionist to manage the front office, greet patients, and coordinate scheduling in a fast-paced clinic. You will verify insurance, collect copays, and support clinical staff to ensure a smooth patient flow.

The ideal candidate has 1–2 years of front desk experience, strong interpersonal skills, and proficiency with Microsoft Office and EHR systems.