Neurology Clinic Assistant: Admin & Scheduling

Mass General Brigham Medical Group Western Mass; Northampton (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Western Massachusetts seeks a full-time Clinic/Practice Assistant to support our Neurology team at 22 Atwood Drive, Northampton, MA. The role covers scheduling, check-in/check-out, and patient support, with no direct patient care.

The position operates Monday–Friday, 8:00 a.m. to 4:30 p.m., with opportunities to contribute to efficient daily operations and learn scheduling, registration, and billing systems in a collaborative environment.

Qualifications

• Education: High School Diploma required; degree not substitutable.
• Licenses and Credentials: CMAA certification preferred.
• Experience: Office experience, 2-3 years required.
• Proficiency with Office Suite applications and standard office procedures.

Responsibilities

• Perform routine administrative and clerical duties in a clinical office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients at check-in and check-out.
• Answer phones, schedule inquiries, and coordinate appointments.
• File materials and print schedules; process billing forms and scan records.
• May accept co-payments and handle routine messages related to authorizations and test results.

Skills

Administrative skills

Scheduling

Communication

Time management

Customer service

Education

High School Diploma

CMAA Certification

Tools

Office Suite

Job description

Mass General Brigham Medical Group Western Massachusetts seeks a full-time Clinic/Practice Assistant to support our Neurology team at 22 Atwood Drive, Northampton, MA. The role covers scheduling, check-in/check-out, and patient support, with no direct patient care.

The position operates Monday–Friday, 8:00 a.m. to 4:30 p.m., with opportunities to contribute to efficient daily operations and learn scheduling, registration, and billing systems in a collaborative environment.