Cardiology Clinic Assistant — Scheduling & Admin Support

Cooley Dickinson Medical Group; Northampton (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Differentials and bonuses

Recognition programs

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour Full-time Clinic/Practice Assistant to support our Cardiology practice onsite in Northampton, MA.

The role involves both administrative and clinical tasks, including scheduling, patient check-in/out, and coordinating with medical staff during visits. The position requires a High School Diploma or equivalent, CMAA preferred, and strong customer service skills to ensure a smooth patient experience.

Qualifications

• High School Diploma or equivalent required
• Certified Medical Administrative Assistant (CMAA) preferred
• Experience in a medical office is beneficial

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.

Skills

Customer service

Administrative skills

Scheduling

Education

High School Diploma or Equivalent

Job description

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour Full-time Clinic/Practice Assistant to support our Cardiology practice onsite in Northampton, MA.

The role involves both administrative and clinical tasks, including scheduling, patient check-in/out, and coordinating with medical staff during visits. The position requires a High School Diploma or equivalent, CMAA preferred, and strong customer service skills to ensure a smooth patient experience.