Front Desk & Patient Registration Specialist

The NeuroMedical Center; Baton Rouge, Northern (LA, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

The NeuroMedical Center Clinic is seeking a Patient Registration Clerk to warmly greet and register patients at the front desk, while monitoring provider schedules and supporting routine clerical tasks.

Responsibilities include collecting payments, updating EHR with patient data, and ensuring calm, organized patient flow. Minimum requirements: a high school diploma, 3 years medical office experience and 2 years in customer service.

Qualifications

• 3 years of medical office experience and 2 years of customer service experience.
• Microsoft Office knowledge preferred.
• Insurance knowledge & referral knowledge.
• Strong computer accuracy.
• Able to multitask and be assertive.
• Team-oriented work style.
• Equivalent combination of experience, training, and/or education approved by hiring personnel.

Responsibilities

• Greet visitors at the front desk, determine nature of business, and notify appropriate person of arrival.
• Greets and registers patients and assists with check-in as needed.
• Collect payments due at the time of service.
• Take photos for the EHR when needed.
• Compare patient insurance cards to entries in EHR and obtain necessary authorizations.
• Serve as liaison between patients and clinical areas while waiting.

Skills

Customer service

Medical office experience

Team-oriented

Multitasking

Computer accuracy

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

The NeuroMedical Center Clinic is seeking a Patient Registration Clerk to warmly greet and register patients at the front desk, while monitoring provider schedules and supporting routine clerical tasks.

Responsibilities include collecting payments, updating EHR with patient data, and ensuring calm, organized patient flow. Minimum requirements: a high school diploma, 3 years medical office experience and 2 years in customer service.