Network Technician: Field & Central Office Fiber

Brightspeed; Siler City (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Brightspeed is seeking an experienced Network Technician to manage physical Central Office work and field tasks. You will support switching equipment, fiber and copper networks, and power systems, with overtime and weekend work during outages.

This role requires safety awareness, ability to work with customers and peers, and flexibility across shifts; you will be part of Brightspeed's effort to upgrade copper to fiber and deliver reliable internet.

Qualifications

• Familiarity with both inside and outside plant cabling practices.
• 3 to 5 years experience as a switch technician.
• Self-motivated and able to drive issues to resolution.
• Ability to promote and sell Brightspeed services.
• Knowledge of safety rules and regulations.
• Ability to work well with both customers and fellow peers.
• Ability to work outside in all weather conditions.
• Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs.

Responsibilities

• Supporting and maintaining all switching equipment in Central Offices as well as in the field.
• Keeping all backup generators in optimum condition.
• Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system.
• Monitoring and supporting all switch alarm activity.
• Installing, supporting, and maintaining fiber and copper networks.
• Supporting and maintaining transport networks and central office power.

Skills

Inside/outside plant cabling knowledge

Shift flexibility

Self-motivated and problem-solving

Customer-facing communication

Safety awareness

Ability to promote Brightspeed

Team collaboration

Tools

TIRKS system

Fiber and copper networking

Switching equipment maintenance tools

Job description

Brightspeed is seeking an experienced Network Technician to manage physical Central Office work and field tasks. You will support switching equipment, fiber and copper networks, and power systems, with overtime and weekend work during outages.

This role requires safety awareness, ability to work with customers and peers, and flexibility across shifts; you will be part of Brightspeed's effort to upgrade copper to fiber and deliver reliable internet.