Network Systems Engineer: Hands-on IT Infra & Support

PeopleLogic; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services company in Louisville is looking for an IT Support Specialist to monitor network and infrastructure systems, respond to service requests, and assist users with connectivity issues. Candidates should have a basic understanding of networking concepts and be capable of following troubleshooting procedures. This role includes supporting application access and maintaining documentation. Availability on weekends may be required.

Qualifications

• Basic understanding of networking concepts like TCP/IP, DNS, and DHCP.
• Ability to perform initial diagnostics and troubleshooting.
• Capable of updating tickets with accurate troubleshooting steps.

Responsibilities

• Monitor network and infrastructure systems using monitoring tools.
• Respond to alerts, incidents, and service requests.
• Support access to internal applications and assist users.

Skills

Basic understanding of networking concepts (TCP/IP, DNS, DHCP)

Basic knowledge of VLANs and routing

Familiarity with firewalls and network devices

Understanding of monitoring and ticketing systems

Ability to follow troubleshooting procedures

Basic knowledge of Servers and Windows

Capable of providing professional support as needed

Job description

A technology services company in Louisville is looking for an IT Support Specialist to monitor network and infrastructure systems, respond to service requests, and assist users with connectivity issues. Candidates should have a basic understanding of networking concepts and be capable of following troubleshooting procedures. This role includes supporting application access and maintaining documentation. Availability on weekends may be required.