Network Security Presales Specialist I

Ingram Micro Inc in; Buffalo (NY); On-site; USD 51,000 - 81,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid time off

Job summary

Ingram Micro Inc in the United States seeks a Network Security Technical Solutions Specialist I to help design, build, and deliver network security solutions for technology partners. You will engage with resellers and internal teams to develop complete solutions that meet customer requirements and business objectives.

This role combines technical knowledge with consultative problem-solving to expand opportunities and drive growth in a fast-paced technology distribution environment.

Qualifications

• Ability to communicate effectively with customers, partners, and internal stakeholders at multiple organizational levels.
• Strong problem-solving and consultative skills.
• Experience using Microsoft Office applications and business productivity tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Design and build network security solutions that align with customer requirements and existing technology environments.
• Engage with reseller partners and internal teams via phone, email, chat, and virtual meetings.
• Assess customer needs by identifying business objectives, budget requirements, end-user information, project timelines, and anticipated close dates.
• Develop complete solutions that include appropriate products, services, maintenance, warranties, support offerings, and complementary technologies.
• Identify cross-sell and upsell opportunities across networking, security, and adjacent technology categories.
• Provide technical guidance and recommendations that support partner sales efforts and customer outcomes.
• Maintain productivity, responsiveness, and engagement metrics while delivering a high-quality customer experience.
• Collaborate with sales, vendor, and technical teams to ensure accurate solution development and execution.
• Stay current on networking, cybersecurity, and technology industry trends, products, and services.

Skills

Communication

Problem-solving

Microsoft Office

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Associate degree or equivalent post-secondary education

Job description

Ingram Micro Inc in the United States seeks a Network Security Technical Solutions Specialist I to help design, build, and deliver network security solutions for technology partners. You will engage with resellers and internal teams to develop complete solutions that meet customer requirements and business objectives.

This role combines technical knowledge with consultative problem-solving to expand opportunities and drive growth in a fast-paced technology distribution environment.