Network Field Tech I — Install, Provision & Support

Jimmy Jazz; Cedar Rapids (IA); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid time off (PTO)

Volunteer Time Off (VTO)

Retirement savings plan with company 5

Disability coverage

Life insurance

Health and dental coverage

Identity theft protection

Job summary

WIN Technology in Cedar Rapids, IA is seeking a Network Field Technician I to join the Network Operations Department. You will support installation, provisioning, commissioning and on-going maintenance of telecom networks across the quad-state area (WI, MN, IL, MI).

As a primary field resource, you will collaborate with Engineering and Provisioning teams to deliver reliable customer solutions on time. On-call rotation occurs every other week.

Qualifications

• Must be self-motivated and able to work without direct supervision.
• Willingness to learn and take direction from senior Field Techs.
• Excellent communication skills to describe highly technical situations over the phone.
• Knowledge of SONET, Carrier Ethernet and DWDM transport networks.
• General knowledge of LAN/WAN routing and switching.
• Understanding of fiber optic transmission concepts.
• Clean driving record and ability to maintain company vehicle.

Responsibilities

• Responsible for installation, provisioning, commissioning and support of network elements in assigned areas.
• Work closely with Engineering and Provisioning teams to deliver customer solutions in a timely and professional fashion.
• On Call rotation typically every other week.
• Perform any additional job-related duties needed to drive our vision and provide industry-leading customer service.

Skills

Self-motivated

Strong communication

Ability to work with minimal superv.

Team collaboration

Education

Associate degree (2-year)

Tools

Volt Ohm Meter

OTDR

Light Meter

Ethernet test set

Central Office equipment

Job description

WIN Technology in Cedar Rapids, IA is seeking a Network Field Technician I to join the Network Operations Department. You will support installation, provisioning, commissioning and on-going maintenance of telecom networks across the quad-state area (WI, MN, IL, MI).

As a primary field resource, you will collaborate with Engineering and Provisioning teams to deliver reliable customer solutions on time. On-call rotation occurs every other week.