Campus Network Field Tech III – Install & Troubleshoot

Byrne Dairy; Town of Ithaca (NY); On-site; USD 38,600 - 44,854; Full time

Benefits offered by this job

Health care options

Retirement contributions

Wellness programs

Employee discounts

Tuition benefits

Vacation & holidays

Job summary

Cornell Information Technologies is seeking an experienced IT Field Services Technician III to deploy and support networking and telecommunications infrastructure across Cornell's campus. This role requires independent installation, troubleshooting of moderately complex issues, provisioning network equipment, and serving as a technical resource for peers and customers.

Work is performed daily at multiple campus locations, including indoor and outdoor sites, with required safety training and NYS

Qualifications

• Associate degree and 2–4 years of relevant experience, or equivalent combination of education and experience.
• Experience installing and supporting wired, wireless, and voice network equipment.
• Experience working with copper and fiber-optic infrastructure, including splicing and termination.
• Working knowledge of networking, telecommunications, and structured cabling standards.
• Ability to implement engineering designs and technical specifications independently.
• Must possess and maintain a valid NYS Driver’s License.

Responsibilities

• Receive, prioritize, and complete service orders for network and telecommunications installations, repairs, moves, adds, and changes.
• Independently prepare, configure, install, and provision switches, wireless access points, phones, emergency communications devices, and UPS systems.
• Troubleshoot wired, wireless, and voice network issues and partner with engineering teams on resolution of more complex problems.
• Pull, terminate, splice, test, and certify copper and fiber-optic cabling infrastructure.
• Deploy network infrastructure supporting construction projects, building renovations, network modernization efforts, and equipment refresh initiatives.
• Coordinate directly with customers, local IT support teams, contractors, and technical staff.
• Maintain accurate network documentation and cable management records.
• Assist in onboarding and training newer technicians.
• Recommend process improvements and share technical expertise with the team.

Skills

Networking

Cable termination

Troubleshooting

Documentation

On-call support

Team collaboration

Education

Associate degree

Job description

Cornell Information Technologies is seeking an experienced IT Field Services Technician III to deploy and support networking and telecommunications infrastructure across Cornell's campus. This role requires independent installation, troubleshooting of moderately complex issues, provisioning network equipment, and serving as a technical resource for peers and customers.

Work is performed daily at multiple campus locations, including indoor and outdoor sites, with required safety training and NYS