Job Title: NetSuite Administrator
Reports to: Director of IT
Location: Remote (with optional in-person work in Tustin, CA if you live within proximity of our HQ)
Company: JustFoodForDogs, LLC
Job Type: Full-time, Exempt
About JustFoodForDogs
At JustFoodForDogs, we’re on a mission to help pets live longer, healthier lives through the power of fresh, whole food. As the pioneer in fresh pet food, we operate retail kitchens and pantries nationwide to deliver uncompromising nutrition and exceptional customer experiences.
Job Overview
We’re seeking a detail-oriented and collaborative NetSuite Administrator to support and optimize our ERP system. This individual will be responsible for system configuration, user support, and data integrity across the organization. The ideal candidate is a self-starter who can translate business needs into functional solutions and enjoys working with cross-functional teams to drive operational excellence.
Key Responsibilities
NetSuite System Administration
- Experience with NetSuite WMS
- Build and maintain system workflows
- Build and maintain saved searches, reports, and user dashboards
- Configure and manage custom roles, permissions, and workflows
- Maintain forms and import records for transactions and entities
- Troubleshoot system issues and support user inquiries
- Document processes, procedures, and configurations
User Support & Data Analysis
- Provide first-level support for NetSuite navigation, reporting, and functionality
- Assist users with data exported from NetSuite to Excel
- Analyze datasets using Excel tools such as pivot tables, VLOOKUP, filters, and conditional formatting
- Deliver timely and effective support via phone, Teams, email, video or in person
Data Governance & Integrity
- Ensure accuracy of master data records and user account setups
- Create field mapping documents and integration requirements for external system integration with NetSuite
- Identify and recommend opportunities for improved data management and efficiency
Required
Competencies and Qualifications
- 2+ year of experience as a NetSuite Administrator or Analyst
- 2+ year experience with NetSuite Warehouse Management
- Familiarity with NetSuite Financials and Quality Management
- Intermediate (pivot tables, VLOOKUP, filters) to advanced Excel skills
- NetSuite SuiteFoundation and/or Administrator Certification
- Experience creating NetSuite workflows
Preferred
- Basic SuiteQL skills and familiarity with database reporting
- Experience creating or maintaining SuiteScript
- Familiar with EDI and API integrations
- Experience with 3PL warehouse operations
Live Our Mission – At JustFoodForDogs, we act with integrity and build trust, treating everyone with dignity and respect. We bring passion to our mission, contribute positively to our environment, and strive to eliminate drama and negativity. Our commitment extends to exceeding expectations and supporting both our communities and the planet.
Be a Team Player – JustFoodForDogs values positive teamwork and strong relationships. We prioritize trust, support, and team success over individual recognition. Our approach is to serve others and focus on collective goals, ensuring that collaboration and mutual support are at the heart of our work.
Maintain a Positive Attitude – At JustFoodForDogs, we bring energy and enthusiasm to inspire our team. We stay optimistic, lead with empathy, and manage change with a positive outlook. Our focus is on constructive feedback and willingly assisting others to foster a supportive and confident workplace.
Deliver Results – We are driven to win with determination and commitment at JustFoodForDogs. We honor our promises, take initiative, and pay attention to the details. Our goal is to consistently deliver on our objectives while holding ourselves and others accountable for results.
JUSTFOODFORDOGS is an Equal Opportunity Employer.
JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.