Implementation Specialist

mdf commerce; Tennessee (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading public procurement platform is seeking an Implementation Specialist to support customer requirements, implement data integrations, and provide ongoing technical support. The role involves analyzing procurement processes, developing solutions, and ensuring project deadlines are met. Ideal candidates will have strong communication skills, a background in technology, and a passion for problem-solving.

Benefits

Flexible work schedule

Remote work equipment provided

Competitive benefits and pay

Flexible paid time off

Vacations between Christmas and New Year

Qualifications

• 5+ years as a business/system analyst.
• 2+ years experience with SQL Server, PostgreSQL, XML.

Responsibilities

• Develop knowledge of product functionality for clients.
• Analyze client procurement processes and provide recommendations.
• Provide technical support and root cause analysis.

Skills

Communication

Problem Solving

Data Design

Analysis

Quick Learner

Education

Bachelor's degree in Computer Science

Bachelor's degree in MIS

Tools

SQL Server

PostgreSQL

XML

Agile

Waterfall

MapForce

Jaspersoft

DBeaver

Job description

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About SOVRA

SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers comprehensive, end-to-end solutions tailored for the public sector and is a division of mdf commerce.

SOVRA's solutions address the unique challenges of public procurement, ensuring compliance, efficiency, and transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute.

By leveraging SOVRA's tools and network, public agencies can optimize spending, improve procurement outcomes, and serve their communities better.

About The Job

The Implementation Specialist researches and understands customer requirements, develops documentation, implements data integrations, migration, and reporting solutions, and provides ongoing technical support during project implementations.

Main Responsibilities

1. Develop knowledge of product functionality and configurations for clients.
2. Analyze client procurement processes and develop software configuration recommendations.
3. Design, document, develop, and test data integrations and solutions.
4. Translate user requirements into detailed specifications.
5. Conduct client product testing.
6. Provide technical support and root cause analysis.
7. Communicate technical issues to non-technical team members.
8. Ensure project deadlines are met and communicate risks.
9. Apply project standards consistently.
10. Prioritize tasks effectively.
11. Monitor quality and escalate issues.
12. Perform other duties as assigned.

Desired Profile

• Strong communication skills.
• Passion for solving business problems with technology.
• Experience working both independently and in teams.
• Data design and analysis skills with RDBMS.
• Exposure to web development tools like HTML, CSS, JavaScript, AJAX.
• Understanding of data migration and system dependencies.
• Experience with interfaces like APIs, ETLs, XML, flat files, transformation tools.
• Ability to work independently.
• Quick learner with problem-solving skills.
• Positive attitude and cooperative spirit.
• Willing to travel up to 10%.

Qualifications

• Bachelor's degree in Computer Science, MIS, or related field.
• 5+ years as a business/system analyst.
• 2+ years experience with SQL Server, PostgreSQL, XML.
• Knowledge of SDLC methodologies like Agile, Waterfall.
• Familiarity with tools such as MapForce, Jaspersoft, DBeaver is a plus.

Our Offer

• Flexible work schedule (40 hours/week).
• Remote work equipment provided.
• Competitive benefits and pay.
• Flexible paid time off.
• Vacations between Christmas and New Year.

We appreciate your interest in mdf commerce. Only selected candidates will be contacted.

mdf commerce is committed to equality in employment and participates in E-Verify. If selected, you will need to provide Form I-9 documentation.