Implementation Specialist

mdf commerce; Boston (MA); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in public procurement is seeking an Implementation Specialist to enhance client solutions through data integration and technical support. The role involves analyzing procurement processes, developing documentation, and ensuring project deadlines are met. Candidates should possess strong communication skills and experience in data design, with a bachelor's degree in a related field.

Benefits

Flexible work schedule

Remote work equipment provided

Competitive benefits and pay

Flexible paid time off

Qualifications

• 5+ years' experience as a business/system analyst.
• 2+ years' experience with SQL Server, Postgresql, XML.

Responsibilities

• Develop strong knowledge of product functionality and configuration solutions.
• Analyze client procurement processes and develop software configuration recommendations.
• Translate user requirements into detailed technical specifications.

Skills

Communication

Problem-solving

Data design

Technical support

Education

Bachelor's degree in computer science

Tools

SQL Server

Postgresql

XML

Job description

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About SOVRA
SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers end-to-end solutions tailored for the public sector and is a division of mdf commerce. SOVRA's solutions address the unique challenges of public procurement, ensuring compliance, efficiency, and transparency. Recognized with the AEP Certification from the National Procurement Institute, it helps public agencies optimize spending and improve procurement outcomes.

Location: USA—Work from home

About The Job

The Implementation Specialist researches and understands customer business and technical requirements; develops detailed documentation; implements data integration, migration, and reporting solutions; develops test strategies; and provides technical support during project implementations.

Main Responsibilities

• Develop strong knowledge of product functionality and configuration solutions for clients.
• Analyze client procurement processes and develop software configuration and design recommendations.
• Design, document, develop, and test data integration and transformation solutions.
• Translate user requirements into detailed technical specifications.
• Conduct client product testing and provide support.
• Perform root cause analysis and technical issue resolution.
• Communicate technical issues clearly to non-technical team members.
• Ensure project deadlines are met and communicate risks.
• Apply project standards consistently and prioritize tasks effectively.
• Monitor delivery quality and escalate issues as needed.

Desired Profile

• Strong communication skills.
• Passion for solving complex business problems with process and technology.
• Experience working independently and in teams.
• Data design and analysis skills with RDBMS.
• Exposure to web development tools like HTML, CSS, JavaScript, AJAX.
• Understanding of data migration, system dependencies, and data integrity.
• Experience with interfaces such as APIs, ETLs, XML, and transformation tools.
• Ability to work autonomously and learn quickly.
• Problem-solving skills and proactive approach.
• Positive attitude and cooperative spirit.
• Willingness to travel periodically (up to 10%).

Qualifications

• Bachelor's degree in computer science, MIS, or related field.
• 5+ years' experience as a business/system analyst.
• 2+ years' experience with SQL Server, Postgresql, XML.
• Experience with SDLC methodologies like Agile, Waterfall.
• Familiarity with tools such as MapForce, Jaspersoft, DBeaver is a plus.

Our Offer

• Flexible work schedule (40 hours/week).
• Remote work equipment provided.
• Competitive benefits and pay.
• Flexible paid time off, including holidays between Christmas and New Year.

Note: Only selected candidates will be contacted. mdf commerce promotes diversity and equality. Participation in E-Verify is required for employment confirmation.