Nephrology Front Desk Specialist: Patient Care & Admin

Hackensack Meridian Health; Teaneck Township (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory operations at our New Jersey locations. You will staff the front desk, verify patient information, process registrations, and assist patients during check-in and check-out to deliver a positive experience.

The role emphasizes accuracy in EMR data entry, patient confidentiality, and coordinating with care teams. Strong communication and multitasking are essential to succeed in a fast-paced environment.

Qualifications

• High School diploma or GED required, with related experience.
• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment.
• Willing to travel to various locations and have reliable transportation.
• Proficient with Microsoft Office and Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Manage patient information, payments, and scheduling.
• Maintain front desk operations and coordinate with care teams.
• Protect patient confidentiality and ensure accurate records.

Skills

Customer service

Communication skills

Multitasking

Travel readiness

Computer literacy

Education

High School diploma or GED

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

EMR/EHR experience

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory operations at our New Jersey locations. You will staff the front desk, verify patient information, process registrations, and assist patients during check-in and check-out to deliver a positive experience.

The role emphasizes accuracy in EMR data entry, patient confidentiality, and coordinating with care teams. Strong communication and multitasking are essential to succeed in a fast-paced environment.