Neonatal Academic Admin Assistant

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to provide comprehensive support to department leaders, manage calendars, coordinate meetings and travel, handle calls and mail, and assist with credentialing and document preparation.

The role emphasizes meticulous organization, high-level customer service to patients and families, and proficient use of the MS Office suite. This position is based in Chicago with the hospital’s standard benefits package.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred.
• Hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite applications.
• Excellent communication skills – written and verbal.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors.

Responsibilities

• Provides general administrative support to leaders.
• Schedules and maintains calendars, meetings and travel itineraries, as needed. This may include inpatient or service call, outpatient clinics, and academic schedules.
• Handles telephone calls and visitors; troubleshoots and resolves routine and some complex inquires.
• Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files.
• Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team.
• Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure.
• Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS Office Suite of applications.
• Opens, sorts and distributes incoming electronic and paper correspondence.
• Prepares and distributes minutes of meetings, as needed.
• Maintains, orders and distributes office supplies, as needed
• Proactively manages submission of reimbursements for approved faculty and staff expenses.
• Performs other job functions as assigned.

Skills

Communication skills

MS Office

Problem solving

Attention to detail

Customer service

Calendar management

Office equipment

Education

High school diploma

Tools

Microsoft Office

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to provide comprehensive support to department leaders, manage calendars, coordinate meetings and travel, handle calls and mail, and assist with credentialing and document preparation.

The role emphasizes meticulous organization, high-level customer service to patients and families, and proficient use of the MS Office suite. This position is based in Chicago with the hospital’s standard benefits package.