NC-Based Sales Support Specialist – Growth & Renewals

Egreenservices; Wilmington (NC); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Growth coaching

Flexible benefits

Job summary

Boeing in Wilmington, NC seeks a Technical Support Specialist to help renewals, upsell and retain accounts. This role emphasizes data-driven negotiation, customer-centric problem solving, and clear communication with NC-wide teams.

The position offers a salary range of $61,000 to $91,000 per year, growth coaching, and a flexible benefits package designed to fit your life. You'll partner with sales marketing teams and coach junior reps while documenting processes for broad audiences.

Qualifications

• At least 4 years building expertise within the sales marketing space.
• Sharp organizational skills and ability to juggle multiple workstreams.
• Proven judgment in Customer Satisfaction Surveys when standard answers don’t fit.
• A point of view on Boeing's space, sharpened by your reading.
• Discipline to document while it’s fresh, not after it’s forgotten.
• Comfort presenting to a NC-wide audience without a script.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet.
• Turn churned logos into win-back targets with a plan.
• Coach junior reps through their first collaborative negotiation.
• Seed Wilmington social channels with content that earns replies.
• Drive upsell and renewal conversations with existing Boeing accounts.
• Pitch, listen, adjust, and pitch again until the deal lands.

Skills

Sales marketing experience

Organizational skills

Customer satisfaction judgment

Public speaking to NC audience

Documentation discipline

Job description

Boeing in Wilmington, NC seeks a Technical Support Specialist to help renewals, upsell and retain accounts. This role emphasizes data-driven negotiation, customer-centric problem solving, and clear communication with NC-wide teams.

The position offers a salary range of $61,000 to $91,000 per year, growth coaching, and a flexible benefits package designed to fit your life. You'll partner with sales marketing teams and coach junior reps while documenting processes for broad audiences.